Frequently Asked Questions

Everything you need to know about shopping with PinkCherry

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your fashion fix sooner.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, earrings and intimate apparel are final sale.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options via Klarna and Afterpay.

Can I track my package after it ships?

Yes! Once your order is dispatched, you will receive an email with a tracking number and a link to monitor your delivery's progress in real-time.

Do you ship internationally?

Currently, PinkCherry ships to the United States, Canada, and select European countries. Shipping rates and delivery times vary depending on the destination.